Shipping policy
Free Worldwide Shipping
Prepnova proudly offers free worldwide shipping on all eligible orders.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be extended during holidays, promotional periods, or unexpected demand increases.
Delivery Estimates
Estimated delivery time:
7–10 Business Days Worldwide
Delivery times may vary depending on destination, customs procedures, and local carrier performance.
Tracking Information
Tracking information will be sent via email after shipment.
Please allow several days for tracking updates to appear after the package is dispatched.
Customs Duties and Taxes
Customers are responsible for any customs duties, import taxes, or local fees imposed by their country's authorities.
Delays
Prepnova is not responsible for delays caused by:
Customs inspections
Weather conditions
Carrier disruptions
Natural disasters
Force majeure events
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
Additional shipping charges may apply for reshipment due to incorrect addresses.